Instill a culture of productivity in your legal practice

The coronavirus (COVID-19) pandemic has had a major impact on legal services.

He saw increased digitization across the profession and instilled the need for law firms to be more productive. In just two years, these are twenty years of modernization.

The most important change for the next ten years will be the understanding that a lawyer’s skills and knowledge alone are not enough to make a business work.

Efficiency, communication, mobility and flexibility are also essential, as is the need to generate new business. Companies need technology to be deeply involved in all of this.

In addition to keeping staff professionally and legally informed, technology has become essential to delivering both service and target expectations, and we need to get used to how it defines and increases our productivity in a digital economy. post-pandemic.

The level of individual productivity of each staff member determines the growth rate of any business.

Lawyers today need to be surrounded by productivity tools that help them perform key elements of their jobs more efficiently, such as onboarding new cases, updating clients, accurate billing, and record of their time.

Making this possible requires a flexible and integrated technology system that provides a single source of truth; a central hub of information that not only provides a lawyer with visibility into everything that is happening with their case and in real time, but also, if necessary, can provide transparency to the rest of the practice by ensuring continuity of service customer.

It is a continuous cycle, because in order to justify the need to be productive, companies need customers and a constant supply of work, but to achieve this, you first need productivity, because by providing efficient and accurate services, your client is likely to request additional work. or recommend you to others.

Plus, your staff wants to be productive. To attract and retain quality staff (and customers), you need your business to be run profitably and productively, with the best tools to enable them to do their job.

Legal firms must simultaneously master real-time document management and assembly, accounting, legal editing, and practice management.

Taking responsibility for implementing a fully integrated legal practice productivity solution will dramatically improve employee satisfaction within your firm, streamline processes and be a catalyst for the development of new business.

So, with technology being the simple engine for improving productivity, what strategies can law firms adopt to make their practice more efficient?

1. Complete integration of a single system to manage the business

By implementing a law firm productivity solution, your client and case information is stored centrally and securely in the cloud.

This means that your company’s staff work from the same system and have access to the same data, which syncs in real time across all devices.

Everyone retains access to document automation, time logging, digital signatures, legal editing, and secure document sharing, and at no time do they have to leave their system for this.

2. Commit internally to digital literacy

Managing partners should recognize the levels of digital literacy required among their staff to maximize the benefits of technology.

It is essential to implement intuitive and user-friendly technology and source providers that will train your staff from the start and provide access to a wealth of after-sales support and online resources to gain knowledge and improve the expertise of users.

3. Establish a system that is a long term partner.

The system you invest in must stretch and adapt to your business, changing and growing to meet the demands of the business and the demands of the times.

Key to this is a commitment to developing and implementing a fully integrated system, connecting and accessing other advanced technology solutions as needed.

By having a central system that “talks” to other specialized systems, you access the best software for the job at hand. For example, having a system that integrates with a legal publisher provides round-the-clock access to standardized and trusted content.

Platform integration is what helps legal departments be more dynamic, efficient and user-friendly and is key to a law firm’s digital transformation.

By accessing a centralized cloud-based system that communicates with other systems, you can easily and accurately oversee, track, and manage all of your business activities.

Of course, change is necessary for any form of digitization and can often mean a shift in a company’s culture from a hierarchical and risk-averse culture to a risk-accepting and experimental one.

Gareth Walker, CEO of LEAP UK, comments:

“In today’s digital economy and post-pandemic business environment, legal department productivity will only improve significantly when a company takes steps to fully integrate its systems, spanning all aspects of digital practice, from finance to the creation of forms.

“Combining the implementation of such technology while increasing your staff’s digital literacy can create a truly legal, productive and profitable business now and in the future.”